Terms & Conditions

www.3d1.in (3d.one) is a digital platform that connects independent 3D Artists with architects, interior designers and other Clients.

The Platform may facilitate:

• Project posting and submission;
• Artist discovery and matching;
• Project communication;
• Quotation and project coordination;
• Collection and processing of Client payments;
• Deduction of Platform fees;
• Payment of the applicable balance to the Artist;
• Project delivery and approval; and
• Assistance with project-related disputes.

The Platform itself is not ordinarily the provider of architectural, interior-design, 3D modelling, rendering, or visualisation services.

Artists listed on the Platform operate as independent service providers.

To use the Platform as a Client, you confirm that:

1. You are legally capable of entering into a binding agreement;
2. The information provided by you is accurate and complete;
3. If you represent a company, architectural firm, interior-design firm, developer, or other organisation, you have authority to act on its behalf;
4. Your use of the Platform complies with applicable laws and regulations.

You are responsible for:

• Maintaining accurate account information;
• Keeping your login credentials secure;
• Providing accurate project information;
• Ensuring that only authorised persons use your account; and
• All activities conducted through your account.

You must notify the Platform if you suspect unauthorised access to your account.

The Platform may suspend or terminate an account containing false information or used in violation of these Terms.

A Client may submit a project through the Platform.

Project information may include:

• Architectural drawings;
• CAD files;
• Floor plans;
• Elevations;
• Sections;
• Reference images;
• Material references;
• Furniture specifications;
• Lighting requirements;
• Camera positions;
• Number of required views;
• Resolution;
• Animation/walkthrough requirements;
• Required file formats;
• Project deadline; and
• Other project-specific requirements.

You are responsible for providing accurate and complete information.

If you provide incomplete, incorrect, or outdated information, any resulting delay, additional work, or cost may be your responsibility.

By uploading drawings, models, photographs, plans, references, logos, or other materials, you confirm that you have the necessary rights, permissions, licences, or authority to use and share those materials for the project.

You must not knowingly upload material that:

• Infringes another person's intellectual-property rights;
• Contains unlawful content;
• Breaches confidentiality obligations; or
• You are not authorised to share.

You remain responsible for claims arising from materials supplied by you.

The Platform may provide Artist portfolios, profiles, ratings, experience, availability, pricing, or other information to assist Clients in selecting an Artist.

The Client is responsible for reviewing the Artist's profile and determining whether the Artist is appropriate for the project.

The Platform does not guarantee that an Artist will meet a Client's particular creative expectations unless expressly agreed as part of a Platform service.

Before work begins, the Client and Artist should establish the project requirements, including where applicable:

• Scope of work;
• Deliverables;
• Number of renders/views;
• Resolution;
• Modelling requirements;
• Animation requirements;
• Deadline;
• Number of revisions;
• Project price;
• Milestones; and
• Other special requirements.

The agreed project scope may be recorded through the Platform.

Any work requested outside the agreed scope may be considered additional work and may require additional payment.

The Platform operates as a payment-facilitation and marketplace service connecting independent Artists with Clients.

Unless otherwise specified for a particular project:

From the applicable project amount, the Platform deducts its Platform Commission and applicable GST on that commission.

The remaining amount is payable to the Artist, subject to the applicable payment, approval, refund, cancellation, dispute, and payout conditions.

Applicable taxes will be charged and handled in accordance with applicable law.

GST applicable to the Platform's commission/service fee may be charged to the Client as required.

The Client is responsible for providing accurate GSTIN or other tax information where applicable.

The Platform may issue invoices, receipts, or other tax documentation in accordance with applicable law.

The Artist may have separate tax obligations relating to amounts received by the Artist.

After deduction of the applicable Platform Commission, GST on the Commission, and any other lawful or disclosed deductions, the balance attributable to the Artist will be processed for payout in accordance with the Platform's payout policy.

Artist payouts may be subject to:

• Project completion;
• Client approval;
• Milestone completion;
• Refund or cancellation requests;
• Dispute resolution;
• Payment reversals;
• Fraud or security checks; and
• Other legitimate reasons permitted under the Platform's policies.

The Platform may delay a payout where reasonably necessary to investigate a suspected fraud, payment reversal, dispute, or violation of these Terms.

For projects initiated through the Platform, Clients must make payments through the Platform unless the Platform expressly authorises another payment method.

Clients must not intentionally pay an Artist directly for the purpose of avoiding the Platform Commission.

The Platform may suspend or terminate accounts that deliberately circumvent the Platform's payment system.

If a Client discovers or engages an Artist through the Platform, the Client must not intentionally move the project outside the Platform for the purpose of avoiding applicable Platform fees.

This includes:

• Direct bank transfers;
• Cash payments;
• Direct payment applications;
• Third-party payment links; or
• Other arrangements designed to bypass the Platform.

Where the Platform reasonably determines that a Client has deliberately circumvented the Platform, it may suspend or terminate the Client's account and take other lawful measures available to it.

Clients may communicate with Artists through Platform-supported communication channels.

Clients agree to communicate professionally and respectfully.

Clients must not:

• Harass or threaten Artists;
• Request illegal work;
• Discriminate against Artists;
• Request infringement of third-party intellectual property;
• Attempt to obtain unauthorised access to Artist accounts or systems; or
• Misuse an Artist's personal information.

The Artist should complete the project within the agreed deadline.

However, the deadline may be affected where the Client:

• Delays providing drawings or information;
• Provides incomplete information;
• Changes project requirements;
• Delays feedback;
• Requests additional revisions;
• Requests additional work; or
• Makes substantial changes to the original project.

The Platform is not responsible for delays caused by the Client or circumstances outside the Platform's reasonable control.

The number of revisions included in the project should be agreed before work begins.

A revision generally means a reasonable modification to the original agreed scope.

The following may be considered additional work:

• New camera angles;
• Additional views;
• Completely different design directions;
• Major modelling changes;
• New architectural drawings;
• Major material changes;
• Additional animation;
• Significant changes after approval; or
• Work outside the original project scope.

Additional charges may apply.

The Client agrees to provide clear and reasonably prompt feedback.

Where the Client delays feedback or approval, the project deadline may be extended accordingly.

The Client should consolidate feedback wherever reasonably possible to avoid unnecessary repeated revisions.

Where the Platform provides an approval mechanism, the Client's approval may constitute acceptance of the relevant deliverable.

Once a deliverable has been approved, subsequent changes may be treated as additional work.

Approval does not prevent the Client from raising a legitimate issue where the Artist has materially failed to deliver the agreed scope.

A Client may request cancellation of a project.

However, A Client can not cancel a project in mid progress.

The Platform may determine an appropriate refund in accordance with its refund and dispute policies and applicable law.

Refunds are subject to review and are not automatically guaranteed.

If a Client believes that an Artist has materially failed to deliver the agreed project, the Client should raise the issue with the Platform as soon as reasonably possible.

The Platform may review relevant evidence including:

• Project requirements;
• Messages;
• Files;
• Submitted work;
• Revision requests;
• Approval records;
• Payment records; and
• Other relevant information.

Where appropriate, the Platform may issue a full refund, partial refund, credit, or no refund, subject to applicable law.

Clients should first attempt to resolve project issues directly with the Artist.

If the issue cannot be resolved, the Client may contact the Platform.

The Platform may facilitate communication and review available project information.

The Platform's role in a dispute is primarily that of a marketplace facilitator and dispute-support provider and does not make the Platform the employer of the Artist.

Unless otherwise agreed:

The Client is not automatically entitled to receive editable source files such as:

• 3ds Max files;
• Maya files;
• Blender files;
• Photoshop files;
• CAD files;
• Scene files;
• Scripts;
• Materials;
• Textures; or
• Other working files.

Source files will only be provided if they are specifically included in the agreed project scope.

Additional charges may apply.

Projects may contain third-party assets such as furniture models, vegetation, vehicles, textures, HDRIs, fonts, stock images, plugins, or other licensed resources.

Such assets may remain subject to third-party licences.

The Client must not assume that payment for a rendering project grants ownership or redistribution rights over third-party assets.

Clients and Artists may exchange confidential project information.

Both parties are expected to keep non-public project information confidential and must not knowingly misuse or disclose confidential information.

If a Client requires a formal Non-Disclosure Agreement (“NDA”), the Client should arrange an appropriate NDA with the Artist before sharing highly confidential information.

The Platform may disclose information where required by law or reasonably necessary to operate the Platform, investigate fraud, resolve disputes, or protect users and the Platform.

The Artist may wish to display completed work in their portfolio, website, social media, or professional presentation.

Where a project is confidential or has not yet been publicly released, the Client may request that the Artist not publicly display the project.

The Platform may also request permission to use completed project work for marketing or promotional purposes.

Confidential projects should not be publicly displayed without appropriate permission.

Artists are independent service providers.

Nothing in these Terms creates an employment, partnership, joint venture, agency, or employer-employee relationship between the Client and the Artist or between the Platform and the Artist.

The Artist is responsible for their own equipment, software, working methods, taxes, insurance, and professional obligations unless otherwise agreed.

The Platform provides technology and marketplace services intended to connect Artists with Clients.

The Platform does not ordinarily:

• Act as the Client's architect;
• Act as the Client's interior designer;
• Employ the Artist;
• Guarantee the Artist's performance;
• Guarantee a particular artistic result;
• Guarantee uninterrupted availability of Artists;
• Guarantee that an Artist is suitable for every project; or
• Assume responsibility for professional architectural or design decisions made by the Client.

Clients are responsible for reviewing and approving project deliverables before using them for construction, marketing, publication, or other purposes.

3D visualisations are generally visualisation tools and should not automatically be treated as technical construction documents.

The Client is responsible for verifying:

• Dimensions;
• Structural information;
• Building-code compliance;
• Material specifications;
• Construction details;
• Architectural accuracy; and
• Other professional or technical information.

The Platform and Artist should not be treated as substitutes for qualified professional review where such review is required.

Clients must not:

1. Use the Platform for illegal activities;
2. Commit fraud;
3. Upload malicious software;
4. Infringe intellectual-property rights;
5. Submit misleading project information;
6. Manipulate reviews or ratings;
7. Create fake accounts;
8. Harass or threaten Artists;
9. Circumvent Platform fees;
10. Misuse Artist information;
11. Attempt to interfere with Platform systems;
12. Reverse engineer the Platform;
13. Attempt to obtain unauthorised access to accounts or systems; or
14. Violate applicable laws.

The Platform may suspend, restrict, or terminate a Client account if it reasonably believes that the Client:

• Has breached these Terms;
• Has engaged in fraud;
• Has failed to make required payments;
• Has abused or harassed Artists;
• Has attempted to circumvent Platform fees;
• Has provided false information;
• Has misused the Platform; or
• Has engaged in unlawful activity.

Where appropriate, the Platform may provide notice before termination.

However, the Platform may immediately restrict an account where reasonably necessary to protect users, payments, systems, or the Platform.

The Platform may experience temporary interruptions because of:

• Maintenance;
• Software updates;
• Technical failures;
• Internet or network issues;
• Cybersecurity incidents;
• Third-party service failures; or
• Circumstances beyond the Platform's reasonable control.

The Platform does not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by applicable law, the Platform shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from a Client's interaction with an Artist.

This may include loss of:

• Profits;
• Business opportunities;
• Revenue;
• Reputation;
• Data; or
• Expected commercial benefits.

To the maximum extent permitted by applicable law, the Platform's aggregate liability arising from a particular transaction shall not exceed the Platform fees actually received by the Platform from that transaction.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Platform, its owners, directors, employees, contractors, and representatives from claims, losses, damages, liabilities, costs, and expenses arising from:

• Your breach of these Terms;
• Your misuse of the Platform;
• Your violation of applicable law;
• Materials uploaded by you;
• Your infringement of third-party rights; or
• Your dispute with an Artist arising from your project or conduct.

The Platform may collect and process information necessary to provide its services, including:

• Account information;
• Project information;
• Communications;
• Transaction information;
• Payment information; and
• Technical information.

Such information will be handled in accordance with the Platform's Privacy Policy and applicable law.

The Platform may update these Terms from time to time.

The updated Terms will be published on the Platform with a revised “Last Updated” date.

Where required by law, the Platform will provide appropriate notice of material changes.

Continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

These Terms shall be governed by the laws of India.

Subject to applicable law, disputes arising from these Terms or use of the Platform shall be subject to the jurisdiction of the courts located in:

The Platform may also introduce an arbitration or other dispute-resolution mechanism in accordance with applicable law.

If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be modified or severed to the minimum extent necessary, while the remaining provisions shall continue in effect.

These Terms, together with the Platform's Privacy Policy, payment policies, refund policies, project-specific terms, and other policies referenced by the Platform, constitute the agreement governing your use of the Platform.

Specific project terms may supplement these Terms.